Return / Exchange Request

Return / Exchange Request Form

Before You Begin

Please complete this form to request a return, exchange, replacement, or warranty review.

Submitting this form does not automatically approve your return. Our team will review your request and follow up with next steps.

To help us process your request quickly, please include clear details and photos when requested. Items that have been installed, used, damaged after delivery, special ordered, electrical, lithium, clearance, scratch/dent, missing parts, or shipped directly from a vendor may require additional review or may not be eligible for return.

Please do not ship anything back until you receive return instructions from Pete’s Golf Carts.

First Name

Last Name

Phone/Mobile

PGC Order Number

Item Information:

What Item are you requesting help with?

Quantity Affected

Has the item been opened?

No, unopened

Yes, opened but not installed

Yes, opened and installed/test-fit

Not Sure

Do you still have the original packaging?

Yes

Partially

Other

Are all parts, hardware, and instructions included?

Yes

Not sure

What is the reason for your request?

Please describe the issue or request in detail:

Golf Cart Details:

Golf Cart Make

Gas or Electric?

Lifted or Non-Lifted

Photos / Uploads:

Image Upload

Choose File

Please confirm the following:

I understand that submitting this request does not automatically approve my return, exchange, replacement, or warranty claim.

I understand that Pete’s Golf Carts may request additional photos or information before approving a return.

I understand that installed, used, electrical, lithium, special-order, clearance, scratch/dent, damaged-after-delivery, or incomplete items may not be eligible for return or may be subject to additional review.

I understand that return shipping, original shipping, restocking fees, or deductions may apply depending on the reason for return and item condition.